docuFORM gains a strong partner in Latin America

eDocBusiness LLC and docuFORM agree on strategic cooperation

July 14 2020

Logo eDocBusiness LLC

In order to meet future market requirements in the field of printing, eDocBusiness will replace its existing installations step by step with the docuFORM Mercury Suite, a manufacturer-independent and comprehensive printing solution. eDocBusiness is one of the largest IT service providers in Latin America with branches in the USA, Mexico, Brazil and Argentina, 256 contractual partners and a total pitch capacity of approximately 500,000 printing systems. Through synergies of both companies new markets are to be developed in parallel. In July 2020, the two companies agree on a very close technological and strategic cooperation.

The first step is to integrate all 500.00 printing and multifunctional systems into the Mercury Managed Print Services (MPS) solution. For this purpose, the in-house data center of docuFORM in Frankfurt will be used to provide fast availability and the necessary technology "at the push of a button". Corresponding training and sales coordination has already taken place between the two companies. The integration process is currently ongoing and highly focused.

In a second step, the entire Mercury Suite is then implemented. This includes the Global Printer Interface (GPI) - printing without printer drivers - as well as the various Follow"2"Print concepts, whether as On-Premises or as Cloud variant.

We are very proud that we have found such a powerful partner as eDocBusiness in Latin America. The common understanding, the enthusiasm for our products as well as the challenge itself were equally unreserved on both sides. This enabled us to quickly find a very homogeneous partnership.

Martin Denk, Dipl.-Ing. (TU), Executive Partner docuFORM GmbH

With docuFORM we have gained a very innovative new IT partner for the upcoming challenges in the printing market. The comprehensive manufacturer-independent solution concept, starting with Managed Print Services up to complex print solutions, has convinced us and made our decision easy.

Alfonso Mosso, Director eDocBusiness LCC

The implementation of the docuFORM MPS solution and the associated rollout for a total of approximately 500,000 printing systems represents the entry into a comprehensive IT concept. This is what docuFORM stands for with its Agenda 2020 and the associated cloud concepts. Especially the recently launched Service App for MFPs as well as the MPS App - for iOS and Android - document the current technical lead of the docuFORM Mercury solution.. You can find the partner contact at

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