Mercury MPS

Managed Print Services
Multi-vendor|Manufacturer-independent|Made in Germany

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Gerätemonitoring

All devices in one solution

Evaluation of all device information

Printer, MFP & Scanner

All manufacturers united in one solution
HP SDS 2.0 certified
Kyocera KFS certified

Take control

With Mercury MPS, you manage your entire portfolio cross-vendor within one solution and make fleet management a breeze.

You specify the scope: from pure device monitoring with alarm messages to automated supply of consumables.
Mercury MPS is the right choice for businesses with one printer to large installations with several thousand devices.

Highlights

Cross vendor

Multi-vendor solution

Unified system for monitoring, administration and management of any printing and multifunctional systems.

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Standard & Private MIBs

SNMP Walker & Private MIB analysis can be used to evaluate all printer models across all manufacturers.

API

Interfaces

Advanced interfaces for programming and data exchange with other systems such as ERP or asset management.

MPS Info App für MFPs

Service Info MFP App

Display notifications of order status, shipping information, and technician calls on button press directly on the MFP.

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MPS Smartphone App

Device detection and monitoring via smartphone app. Perfect for environments with few devices or without MS Windows systems.

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Document scanner integration

The capture and evaluation of information from document scanners is also integrated.

Reports

USB printer integration

EpsonNet Interface support for EPSON ESC/P and HP SDS 2.0 - for printers connected via USB cable.

Statistik

Statistics module

Overview and evaluation of all alarm messages of the printing systems of one or more customers, sorted by various criteria.

Cover ratio

Coverage ratio monitoring

Reports on the coverage level warn when it is exceeded and provide the daily or historical values for individual devices and freely definable groups of customers, devices or contracts.

At a glance

The dashboard - your freely configurable start page - shows you the most important information about your devices, servers and clients at first glance. You can position the widgets as you like and add them as needed.

MPS Dashboard
SDS 2.0 KFS zertifiziert

Vendor Platforms Integration

Mercury MPS is certified for both HP SDS 2.0 and Kyocera KFS. Both solutions have been fully integrated with all functions.
We are in talks with other manufacturers for the integration of their solutions.

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SAAS - Hosted in Germany

We offer a hosting service in our own data center at our locations in Germany. Operation on your own servers or directly at the customer's site is also possible.

The "Software Hosted in Germany" seal of approval awarded to us by the Bundesverband IT-Mittelstand stands for security and trust in German law.

atruvia (Fiducia GAD) zertifiziert

Partnership & Safety Certification

Mercury MPS has been confirmed by atruvia AG (formerly Fiducia & GAD IT AG) as harmless with regard to security guidelines.

The group of companies is an IT service provider for Volksbanken and Raiffeisenbanken as well as for other companies and central institutions of the cooperative financial group and has been using the Mercury MPS solution for many years.

Data acquisition per Smartphone App

For environments with only a few devices, the installation of an acquisition client in the network is usually not worthwhile. We have specially developed a smartphone app as an alternative for recording fill and meter readings.

Real capture client as an app

The app collects the data from your printers on the network and transmits it securely to the MPS server.

Automatic and manual search

Even without IT knowledge, the automatic search quickly finds the printers in your network. In addition, an advanced search function is also available.

Optimized view

On the smartphone you get an optimized view of the printer information. All device info can be called up and evaluated in the browser.

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Service info as display message

Additional service for your customers and transparent ordering channels are provided by the service information that can be displayed directly on the MFP's screen.

Live order information

Has a new toner already been ordered or delivered? With just one click you have all the information on the display of the respective device 24/7.

Announcement of technician calls*

Advance information on scheduled technician calls - *In preparation

Secure communication

The Service Info App communicates securely and encrypted with the MPS server via a "REST-API" with OAuth 2.0 security. Networks do not have to be opened separately for this purpose.


Interface to ERP systems

Mercury MPS has REST and XML/RPC interfaces through which data can be exchanged with other programs.
Leading manufacturers already offer a ready connection to their ERP solutions:
Screenshot Justin ERP

A few things that customers often ask us

Which operating systems are supported?
It is conveniently operated via web browser for all operating systems. Like the entire Mercury Suite, the MPS capture client is Microsoft Windows-based software.
For Managed Print Services in Linux and MacOS environments, we offer our MPS Smartphone App, which transfers the identical data to the server for evaluation.
How can the data be transferred from the client (at the customer) to the server?
The information collected by the MPS client software can be transferred to the MPS server software in three different, configurable ways:
  • via direct TCP/IP XML-RPC transmission
  • via e-mail transmission
  • via TCP/IP http or https transmission
Communication between client and server is always unidirectional from client to server. There is no data transfer from the server to the MPS client software.
The MPS Smartphone App communicates encrypted via a REST API with OAuth 2.0 certification with the servers in the docuFORM data center.
What Advanced Services are included?
Mercury MPS is certified for HP SDS 2.0 and Kyocera KFS. Both services have been fully integrated into the Mercury MPS solution.
Where is the data hosted?
We offer hosting of the MPS data as a SaaS offering in our in-house data center. We are "Software Hosted in Germany" certified.
Alternatively, you can run the hosting on your own servers.
FAQs