The vendor-independent fleet and service management Mercury Managed Print Services is now available in version 10.0.
According to the BSI, there is currently an extremely critical threat posed by a critical vulnerability (Log4Shell) in the widely used Java library Log4j.
From now on, the collection and evaluation of scanner information by the fleet and service management solution "Mercury MPS" from docuFORM is also possible for the Canon imageFORMULA.
The app offers all users of the Classic Mercury solution (on-premises installation) the possibility to manage print jobs on their smartphones worldwide and at any time, to search for suitable printers and to output to them. By communicating via pure standard web protocols, customer networks are not opened. The Follow"2"Print App enables secure pull-printing with all devices from all manufacturers without compromising on quality or security.
Mercury MPS is now being used worldwide for service control of the ZF Group's printer infrastructure. ZF Friedrichshafen AG, based in Friedrichshafen, Germany, is one of the largest automotive suppliers worldwide and is one of the leading companies in the field of driveline and chassis technology. The company has 160,000 employees at 26 locations in 41 countries.
In order to meet future market requirements in the field of printing, eDocBusiness will replace its existing installations step by step with the docuFORM Mercury Suite, a manufacturer-independent and comprehensive printing solution. eDocBusiness is one of the largest IT service providers in Latin America with branches in the USA, Mexico, Brazil and Argentina, 256 contractual partners and a total pitch capacity of approximately 500,000 printing systems.
docuFORM now also offers a free app for Konica Minolta MFP devices which allows to check the status of the toner order directly on the display of the device.
Use professional Managed Print Services even in smaller networks, cross vendor and independent. The app replaces all classic acquisition clients in the network and collects all data for processing in the MPS module as usual. Communication with the docuFORM Cloud is secured via the REST API. Customer networks are neither opened nor user data is collected.
Thanks to the very close cooperation with HP USA, the software company docuFORM from Karlsruhe / Germany, as a pioneer, was able to integrate the extended possibilities of HP SDS 2 into its fleet and service management (FSM) and successfully introduce it to the market. Due to the predictive diagnostics with HP Smart Device Service (SDS), problems can now be solved before they occur. This minimizes the need for on-site service technicians. This allows you to manage your fleet of devices more efficiently, save valuable time and offer your customers increased system availability.
This saves time and costs, as it is not necessary to research whether an order has already been placed or already delivered. For the user, this provides transparency and a comprehensive overview at the touch of a button, directly on the device - for the IT service provider, the opportunity to offer his customer more transparency by providing comprehensive delivery information.
Of course, all security standards are met, since a modular, cloud-based REST / OAuth 2.0 security concept means that no customer networks need to be opened.
In the course of the release of the Mercury Managed Print Services Version 8.10, the fleet and service management solution "Mercury MPS" from docuFORM was extended by the possibility of integrating document scanners from the manufacturer Kodak Alaris, which are connected to the workstation via a USB connection. This enables the acquisition and evaluation of scanner information.
The new Mercury MPS / FSM Masterrelease 8.0 is now available. It contains important and decisive innovations.
Mercury MPS 8.0 becomes fully cloud-enabled. Via an integrated REST API and the use of an OAuth 2.0 security communication interface, the docuFORM Agenda 2020 Cloud services are offered immediately. In a first step, these include a service app for multifunctional printing systems.
Brother has been successfully using the Managed Print Services solution developed by docuFORM throughout Europe since 2015. Within the scope of this cooperation, technical know-how has already been exchanged intensively in order to be able to integrate all Brother systems optimally into the docuFORM MPS solution.
Via an integrated REST API interface and the use of an OAuth 2.0 security communication interface, the most diverse cloud service services are offered immediately within the framework of the docuFORM Agenda 2020. In a first step, these include a service app for multifunctional printing systems.
HP SDS 2.0 now with new features!
Mercury GPI now with individual watermark option
docuFORM increases security standards in the Mercury Suite
With the launch of the current docuFORM MPS and Mercury solution, a decisive contribution to the data protection regulations is made for every user. All communication channels within the device landscape and the software can now be controlled via SNMPv3 and the print data itself via IPPS. The same applies to the integration of the patented GPI solution for Follow "2" print applications.
In the context of this worldwide cooperation with HP, docuFORM has now completely integrated HP printing systems into its Mercury Suite in addition to the SDS program for "Service Prediction"
The launch of the docuFORM Mercury VX (Version 10) takes place in time for the new European data protection regulation GDPR to come into force.
Unique online portal for printer procurement and MPS support "all in"! A year ago DocuFORM GmbH and printer4you.com joined forces to form a strategic partnership. printer4you.com had the unique idea to create a portal for not only to offer Managed Print Services (MPS), but also to give the customer the opportunity to find the optimal device for his expected print volume through online consultation and cost analysis. At the time of purchase, the customer then an "all-round carefree package". This consists of the printing system and a full service, which is controlled by the integrated MPS solution from docuFORM. The service can be concluded with a term of up to 60 months.
The Charité - University Medical Center Berlin has decided to use the docuFORM Mercury total solution within the framework of a Europe-wide tender. The Charité is one of the most important university hospitals worldwide. With a total of 17 Charité Centres and 128 clinics and institutes, the company generates total annual revenues of 1.6 billion euros with a workforce of 17,000 employees.
We, the docuFORM, are proud to inform you that the German Patent Office has classified our Global Printer Driver as an invention and granted a patent with the number DE 10 2015 101 915. The patenting of our Global Printer Driver software represents a milestone in our company history and guarantees our customers innovation and technical leadership.
The Federal Employment Agency, the largest German Federal Ministry, has decided to use Mercury throughout Germany. Once again, the main characteristics of our Mercury product, namely manufacturer independence and the associated highest possible investment protection, as well as the motto "everything from a single source", contributed to this positive decision.
Mercury – The „print middleware“ as a strategic printing solution at Daimler AG
In addition to the classic document management and output management solution from docuFORM, the company has recently been dealing with the subject of print cost determination (accounting) and printer monitoring.