Performing basic monitoring and maintenance for an entire MFP and printer fleet can be a time consuming and costly process. Through the KFS interface, information from devices embedded in KFS is transferred to Mercury.
The following additional information is provided:
The advantages of this integration are:
Currently, docuFORM is already providing a further app for multifunctional Kyocera printing systems, which offers the user the possibility of having all service or ordering information displayed online on the device itself. This shortens information paths when it comes to restoring the availability of a device directly on site. A REST / OAuth interface is used, which is cloud-based, so that customer networks do not have to be opened.
As an IT service provider, you have the opportunity to provide your customers with additional services. For example, the docuFORM REST Input interface makes it possible to transfer order status or shipping information from any delivery or ERP system to the app. Your supplier portal can also be accessed directly via links in the app display. The result for the user is a comprehensive delivery overview of consumables in real time at the touch of a button directly on the app. Service apps for other manufacturers are also available.Request a price list... Download service-info-apps ...