Today we would like to inform you, that from now on the Fleet & Servicemanagement release 3.11 is available.

Beneath enhancements of the whole look and feel within the web client, the new release of the Mercury Fleet & Servicemanagement (FSM) software from now on has so called dynamic reports available.

So far, meter readings and information from within the devices standard MIBs and private MIBs can be read and processed. With this new software release, it is now possible to capture and analyse also enhanced and individual printer MIBs. The associated analysis can be done from now on dynamically from the user. This allows the creation of any desired dynamic report for different meter readings and accounting intervals

Please find some screenshots of the dynamic MIB analysis in the attached PDF document.

 Individual and dynamic reports

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Today we would like to inform you, that from now on the Mercury 6 release is available. Mercury 6 can be used with 64 Bit server systems, as well as with all common virtual server environments. Furthermore various performance enhancements and also AFP- and VIPP-data stream processing enhancements are included into this new release. There is also a direct interface and compatibility with the Fleet & Servicemanagement and Accounting V3.1 software.

Additionally we would like to introduce our new web pages. The new Mercury 6 software is available on our homepage and can be downloaded from our business partners and customers with maintenance agreement. In the style of our current image flyer, the new docuFORM homepage is directly structured according to the individual Mercury product modules. This allows the user a faster and easier finding of solution results.

Furthermore we would like to inform all customers without maintenance agreement, that the system support of the Mercury V5.x releases will end at September 30th, 2010. Therefore for those customers, we recommend to ask for an appropriate update, or to conclude a maintenance agreement with us. Within the scope of our update program, we offer a 3 years maintenance agreement, with a cost-free Mercury 6 update included, as a bundle solution, from now on until September 30th, 2010. [ Hide ]

Today we would like use this opportunity to inform you about the Mercury Fleet & Servicemanagement 3.0 package, which is available from now on. This new Mercury Fleet & Servicemanagement 3.0 package has two major new functionalities included:

1. Support of local PC connected printing systems From now on, the Mercury enhancement module 'SNMP extender' is available. The 'SNMP extender' is installed on the Windows workstation PC and communicates with the local attached printer. In doing so, the meter readings of the local attached printing system are collected and transferred from the 'SNMP extender module' to the global Fleet & Servicemanagement software. For that, the software uses standardized protocols.

 SNMP Extender for local attached printing systems

2. Maintenance preview - Currently the Fleet & Servicemanagement has a built-in 'Printer Monitoring' function. With the help of this functionality all printer states of all various locations can be displayed and analysed on one screen. This functionality is enhanced now with the maintenance preview module. Now upcoming maintenance events within any desired time frame can be displayed on the screen with one click.This simplifies the planning of service deployments dramatically. Additional customer visits can be omitted, because servicing of printing systems can be done providently now. A considerable increase of service efficiency, combined with a reduction of costs, are the result of this enhancement module.

 Service Optimization with Maintenance Preview

Both enhancement modules are free of costs and part of the Mercury Fleet & Servicemanagement package. The charging of the complete system is still done only related to the existing amount of printer licenses at the Fleet & Servicemanagement server.

Outlook: As another major enhancement of the Mercury Fleet & Servicemanagement, currently the work on the 'dynamic reports' function is in progress. This functionality will allow the recognition and analysis of not only standardized private MIB meter readings of printing systems, but also the recognition and analysis of individual meter readings. The release of this function enhancement is planned for Q2/2010. [ Hide ]